Customer Service Representative - State Farm Agent Team Member

Hunter Roach - State Farm Agent; Littleton (CO); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

Salary plus commission/bonus

Flexible hours

Growth potential/Opportunity for advancement

Job summary

Hunter Roach - State Farm Agent is seeking a Customer Service Representative to join the team. This position focuses on establishing customer relationships while providing prompt and friendly service regarding insurance products.

Responsibilities include responding to inquiries, performing outbound calls, and ensuring customer satisfaction. The role offers a competitive salary range of $50,000 - $65,000, along with benefits such as flexible hours and growth opportunities.

Qualifications

• Ability to communicate effectively in written and verbal forms.
• Self-motivated individual with attention to detail.
• Proactive approach to problem-solving.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Teamwork ability

Customer relationship skills

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Perform outbound calling, including cold calls to potential customers.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Salary plus commission/bonus
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Comfortable with outbound calling and cold calls

Compensation: $50,000 - $65,000