Customer Service Representative - State Farm Agent Team Member

Kristina Cook - State Farm Agent; China Grove (NC); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Flexible hours

Growth opportunities

Job summary

Kristina Cook - State Farm Agent is seeking a personable Customer Service Representative to join the team. You will establish relationships with customers, educate them on insurance options, and help develop leads and schedule appointments to grow the agency's business.

The role emphasizes strong communication, teamwork, and a proactive approach. Compensation ranges from $30,000 to $60,000 per year with benefits and flexible hours.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal and listening.
• People-oriented, detail oriented and proactive in problem solving.
• Able to learn computer functions and work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Use a needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market products and services.

Skills

Communication skills

Teamwork

Detail orientation

Problem solving

People-oriented

Computer literacy

Proactive attitude

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Health, dental, vision and life benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

Compensation: $30,000.00 - $60,000.00 per year