Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Lexington (SC); On-site; USD 35,000 - 40,000; Full time

Job summary

A dynamic and growth-oriented agency is seeking a Customer Service Representative to join their team. In this role, you'll create exceptional customer experiences that foster the growth of the agency. Your attention to detail and strong customer service skills will be key as you assist with inquiries, coordinate with team members, and anticipate community needs. This position offers a fun and energetic work environment, with opportunities for advancement and professional development. If you're passionate about helping others and want to grow your career in a supportive setting, this could be the perfect opportunity for you.

Benefits

Simple IRA

License reimbursement

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and maintain accurate records.

Skills

Communication Skills

Interpersonal Skills

Detail-oriented

Multitasking

Customer Service Experience

Job description

Customer Service Representative - State Farm Agent Team Member

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Customer Service Representative - State Farm Agent Team Member

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Join to apply for the Customer Service Representative - State Farm Agent Team Member role at State Farm Agent

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Misty Stathos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsive recruiter

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
  
  

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Misty Stathos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
  
  

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
  
  

Compensation: $35,000.00 - $40,000.00 per year

Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Misty Stathos - State Farm Agent may be the right fit for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Lexington, SC.
• Our office is open 9 am- 5 pm Monday through Friday (after hours by appointment).
• I have been a State Farm agent since 2009.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a second generation State Farm agent.
• We currently have 5 team members at our agency.
  
  

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Insurance

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