Customer Service Representative - State Farm Agent Team Member

Tanya Rodriguez - State Farm Agent; Las Vegas (NM); On-site; USD 31,000 - 41,000; Full time

Job summary

Tanya Rodriguez State Farm Agency in Las Vegas, NM is seeking a customer-focused representative to deliver exceptional service and support. You will resolve customer inquiries, guide policy changes, and coordinate with team members to meet community needs.

We look for empathetic, detail-oriented individuals who can manage multiple tasks and contribute to growth within the agency through reliable service and client care.

Qualifications

• Clear communication and interpersonal abilities.
• Ability to multitask with attention to detail.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service experience

Job description

ROLE DESCRIPTION:

As a Customer Service Representative with Tanya Rodriguez State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.