Customer Service Representative - State Farm Agent Team Member

Dantrubac; Las Vegas (NV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Paid time off

Signing bonus

Opportunity for advancement

Job summary

State Farm Agent team member seeks a Customer Service Representative to build relationships, handle inquiries, and educate customers on insurance options. You will support sales goals and provide reliable, friendly service in a fast-paced environment.

Requirements include interpersonal and communication excellence, a proactive mindset, and active Property & Casualty license with Life/Health license eligibility. Growth potential and advancement opportunities are emphasized.

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service on inquiries about insurance options, coverages, billing, and policy changes.
• Educate customers about insurance options using a needs-based approach.
• Support the agent in meeting marketing goals.
• Maintain a strong work ethic and commitment to success daily.

Skills

Interpersonal skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in solving problems

Customer service

Teamwork

Multi-tasking

Education

Property and Casualty license

Life and Health license (eligible to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

• Free food & snacks
• Health insurance
• Paid time off
• Signing bonus
• Opportunity for advancement

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Looking for the skills and confidence to run a business in the future?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Las Vegas, NV.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Can you work in a position with weekly/monthly sales goals? *

Are you currently licensed? *

Highest level of education *

Will you work in a position with a base salary + commission compensation structure? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

What makes you unique? *

Referral code from a current employee If no code provided, add their name instead.

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