Customer Service Representative - State Farm Agent Team Member

Josh Orler - State Farm Agent; Lansing (MI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Free uniforms

Job summary

Josh Orler - State Farm Agent in Lansing, Michigan, is seeking a Customer Service Representative to provide exceptional customer experiences. The role involves responding to customer inquiries, assisting with policy changes, and processing claims while maintaining accurate records.

The ideal candidate will be detail-oriented and possess strong communication skills. This position offers growth opportunities within a supportive team environment and comes with benefits such as competitive salary and health insurance.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented and capable of multitasking.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Customer service experience

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Free uniforms

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Josh Orler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred but not required.

Please review the video below and if you think our office is a good fit and you and you are ready to embark on an exciting career in insurance sales, we want to hear from you!

Video: https://drive.google.com/file/d/1BDUakdUJ5hgLtQ5NVBBNqBS4yeCn6gA1/view?usp=sharing