Customer Service Representative - State Farm Agent Team Member

Sflansing; Michigan; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Job summary

An independent insurance agency in Lansing, MI, is looking for a Customer Service Representative. In this role, you will provide exceptional customer experiences and assist with various inquiries related to insurance policies. Candidates should possess strong communication skills and be detail-oriented. The position offers a competitive salary ranging from $40,000 to $60,000, along with various benefits and opportunities for advancement.

Qualifications

• Preferred previous customer service experience.
• Strong communication and interpersonal skills required.
• Detail-oriented and able to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Overview

Customer Service Representative - State Farm Agent Team Member. Full Time in Lansing, MI. Replies within 24 hours.

• Bonus based on performance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Josh Orler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year.

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

Additional Notes

Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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