Customer Service Representative - State Farm Agent Team Member

Curtbeckham; Lake Charles (LA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Growth potential/Opportunity for advancement

Job summary

Curtbeckham is seeking a Customer Service Representative for their State Farm Agent Team in Lake Charles, LA. The role involves establishing customer relationships, providing excellent customer service, and maintaining a commitment to success. Candidates should possess strong communication, organizational skills, and a dedication to customer service.

This full-time position offers paid time off and growth potential within the agency. Applicants must be people-oriented and able to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic with a total commitment to success.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Full Time • Lake Charles - LA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

Employment Information

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.