Customer Service Representative - State Farm Agent Team Member

Meshamccarty; Anderson (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Growth potential

Job summary

A local insurance agency in Anderson, IN, is seeking a Customer Service Representative to establish customer relationships and provide excellent service. Candidates should possess outstanding communication and organizational skills, with a dedicated approach to customer service. The role involves responding to inquiries related to insurance services and achieving customer satisfaction. A Property and Casualty license is required along with the ability to multi-task. This position offers significant growth potential within the agency and is ideal for individuals passionate about community service.

Qualifications

• Must be motivated to succeed in a customer service role.
• Ability to establish and maintain customer relationships.
• Willingness to work irregular hours if required.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Detail oriented

Proactive in problem solving

Dedicated to customer service

Ability to multi-task

Education

Property and Casualty license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to multi-task
• Property and Casualty license (must be able to obtain)
• Position may require irregular working hours

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Anderson, IN and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none