Customer Service Representative - State Farm Agent Team Member

915insurance; El Paso (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Flexible hours

Growth potential

Job summary

A local insurance agency in El Paso, TX, is looking for a Customer Service Representative to enhance customer relationships and focus on billing and retention. Candidates should be people-oriented with excellent communication skills and proactive problem-solving abilities. This is an opportunity to grow within the agency and earn benefits like a Simple IRA, paid time off, and flexible hours. Compensation ranges from $35,000 to $45,000 per year.

Qualifications

• Interest in marketing products and services based on customer needs.
• If not current licenses, may be obtained within 30 days.

Responsibilities

• Focus on billing and customer retention.
• Establish and follow up on customer relationships.
• Educate customers about insurance options.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

People-oriented

Able to learn computer functions

Ability to work in a team environment

Job description

Customer Service Representative - State Farm Agent Team Member

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Primary focus will be billing and customer retention
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment
• If not current licenses, may be within 30 days

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $35,000.00 - $45,000.00 per year

Location: Full Time in El Paso, TX

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none