Customer Service Representative - State Farm Agent Team Member

Lorismulinsurance; Kirtland (OH); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Competitive salary

Job summary

An insurance agency in Kirtland, Ohio, is looking for a Customer Service Representative - State Farm Agent Team Member. This full-time position offers the chance to build exceptional customer experiences, assist customers with policy inquiries, and enjoy a supportive work environment. Responsibilities include processing claims and maintaining accurate customer records. Ideal candidates are detail-oriented, possess strong communication skills, and thrive in a dynamic, team-oriented atmosphere. Compensation ranges from $40,000 to $50,000 per year, with bonus opportunities and benefits.

Qualifications

• Previous customer service experience is preferred.
• Strong attention to detail and ability to multitask.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Overview

Customer Service Representative - State Farm Agent Team Member • Full Time in Kirtland - OH

Replies within 24 hours

• Bonus based on performance
• Opportunity for advancement
• Paid time off

Are you ready to join a dynamic fun team that's been making waves in insurance since 2020? Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Harahan, Louisiana we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned bilingual professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Lori Smul - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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