Customer Service Representative - State Farm Agent Team Member

Gregvincent; Kentucky; On-site; USD 41,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Service Representative to join their team. This role offers the opportunity to thrive in a fast-paced environment while providing exceptional customer experiences. With a focus on value-based conversations, you will help grow the business and establish lasting customer relationships. Enjoy competitive compensation, benefits, and the chance to make a positive impact in your community. If you are motivated to succeed and dedicated to customer service, this role is perfect for you.

Benefits

Paid time off (vacation and sick days)

Matching Retirement Plan

Healthcare Plan assistance

Bonus based on performance

Qualifications

• Excellent communication skills—written, verbal, and listening.
• Self-motivated and proactive problem solver.

Responsibilities

• Establish and maintain customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.

Skills

Communication Skills

Problem Solving

Customer Service

Multi-tasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Louisville, KY

• Bonus based on performance

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative. We are looking for an energetic individual interested in helping our business grow through value-based conversations and providing a remarkable customer experience. If you thrive in a fast-paced environment and are motivated to succeed, this role offers excellent income and growth potential.

Responsibilities

• Establish and maintain customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance options, eligibility, coverages, policy changes, transfers, claims, and billing.
• Maintain a strong work ethic and commitment to success daily.

Benefits

• Paid time off (vacation and sick days)
• Matching Retirement Plan
• Healthcare Plan assistance

Requirements

• Excellent communication skills—written, verbal, and listening
• Self-motivated and proactive problem solver
• Dedicated to customer service and accuracy
• Ability to multi-task effectively

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you regarding the next steps in the interview process.

This position is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees must complete any licensing and training requirements. Agents are independent contractors who hire their own employees, and their employees are not State Farm employees.

Compensation

$41,600.00 - $70,000.00 per year

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