Customer Service Manager - State Farm Agent Team Member

Lance Kirtley; Kentucky; On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading independent contractor agent for State Farm in Prospect, KY. This full-time position focuses on customer service and relationship building. Ideal candidates are outgoing, motivated, and eager to learn about insurance products. You'll receive comprehensive training and have opportunities for growth within the agency.

Benefits

Simple IRA

Paid time off

Growth potential

Qualifications

• Must obtain Property and Casualty license.
• Must obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide friendly customer service and respond to inquiries.
• Educate customers about insurance options.

Skills

Communication

Problem Solving

Customer Service

Teamwork

Job description

Full Time in Prospect, KY

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If so, working for a State Farm independent contractor agent may be the right career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

1. Establish customer relationships and follow up with customers as needed.
2. Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
3. Use a customer-focused, needs-based review process to educate customers about insurance options.

What You Will Receive as an Agent Team Member

1. Simple IRA
2. Paid time off (vacation and sick days)
3. Growth potential and opportunity for advancement within the agency

Requirements

1. Excellent communication skills—written, verbal, and listening
2. Self-motivated
3. Detail-oriented
4. Proactive in problem solving
5. Dedicated to customer service
6. Ability to work in a team environment
7. Ability to relate effectively to customers
8. Property and Casualty license (must be able to obtain)
9. Life and Health license (must be able to obtain)

If you are motivated to succeed and see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.