Customer Relations Representative - State Farm Agent Team Member

Mirandascurlock; Kentucky; On-site; USD 60,000 - 80,000; Part time

Job summary

Join a dynamic team as a Customer Relations Representative, where your bilingual skills will shine! This part-time role in Louisville offers the chance to create exceptional customer experiences and contribute to a thriving insurance agency. You'll engage with community members, resolve inquiries, and collaborate with team members to ensure satisfaction. With a focus on internal growth, this position is perfect for those who are customer-focused and empathetic. Embrace the opportunity to make a difference in your community while enhancing your career in a supportive environment.

Benefits

Competitive salary

Internal growth opportunities

Community engagement

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.

Skills

Bilingual in Spanish

Customer Service Skills

Problem-Solving Skills

Communication Skills

Job description

Customer Relations Representative - State Farm Agent Team Member

Part Time in Louisville, KY

MUST BE BILINGUAL IN SPANISH

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Miranda Scurlock - State Farm Agent, you will generate exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a good fit. You will enhance your career by resolving customer inquiries, coordinating with other team members, and anticipating the needs of the community members you serve.

We look forward to connecting with you if you are customer-focused and empathetic. We offer internal growth opportunities for driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $15.00 - $18.00 per hour

Benefits

• Competitive salary

MUST BE BILINGUAL IN SPANISH

Apply Now

State Farm agents are independent contractors who hire their own employees. Employees are not State Farm employees. Agents make all employment decisions regarding their staff.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your career.

Earn benefits and rewards that are second to none.