Customer Relations Representative - State Farm Agent Team Member

Wadeismyagent; Kentucky; On-site; USD 40,000 - 50,000; Full time

Job summary

Join a forward-thinking insurance agency as a Customer Relations Representative, where your exceptional customer service skills will shine. In this full-time role, you will manage customer inquiries, maintain records, and ensure satisfaction through collaboration with team members. This position offers the chance to grow your career while making a meaningful impact in your community. With opportunities for advancement and a supportive environment, you will thrive in a role that values empathy and dedication. If you are driven and customer-focused, this is the perfect opportunity for you.

Benefits

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.

Skills

Communication Skills

Problem-Solving Skills

Customer Service

Stress Management

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Lexington, KY

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Andrew Wade - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $40,000.00 - $50,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.