Customer Service Representative - State Farm Agent Team Member

Tim Dugan - State Farm Insurance Agent; Kansas City (MO); On-site; USD 45,000 - 90,000; Full time

Benefits offered by this job

4-day work week

Bonus based on performance

Training & development

Job summary

An independent insurance agency in Kansas City is seeking a Customer Service Representative to provide exceptional customer experiences. Responsibilities include answering inquiries, assisting with policy changes, and processing claims. Ideal candidates will possess strong communication skills, attention to detail, and previous customer service experience. This full-time position offers a competitive salary range and opportunities for career growth.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Kansas City, MO

Benefits

• 4-day work week
• Bonus based on performance
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Tim Dugan - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 - $90,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and makes all employment decisions regarding their employees.

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