Customer Relations Representative - State Farm Agent Team Member

Joshsalmans; Junction City (KS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Simple IRA

Group Life Insurance Benefits

Salary plus commission/bonus

Job summary

Joshsalmans in Junction City, KS is hiring a Customer Relations Representative to provide exceptional customer service while establishing relationships with clients. The ideal candidate will have outstanding communication skills and a detail-oriented mindset, excelling in a team environment.

Responsibilities include responding to inquiries about insurance, educating customers, and ensuring a positive experience. The compensation ranges from $35,000 to $55,000 annually, with an opportunity for growth within the agency.

Qualifications

• Interest in marketing products and services based on customer needs.
• Must be able to communicate effectively in writing and verbally.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt and accurate customer service including policy inquiries.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

Self-motivated

Detail oriented

Ability to work in a team

Proactive in problem solving

Multi-tasking ability

Education

Property and Casualty license

Life and Health license

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Full Time • Junction City - KS

Replies within 24 hours

• 401(k) matching
• Bonus based on performance
• Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of customer relations. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

Benefits

• Simple IRA
• Group Life Insurance Benefits
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Must be available to work the following schedule: Mon - Fri 8:30 - 5.

Compensation: $35,000.00 - $55,000.00 per year

Independent Contractor Notice

State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.