Customer Service Representative - State Farm Agent Team Member

State Farm; Kansas City (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Opportunity for advancement

Paid time off

Parental leave

Job summary

State Farm Agent Michael Sales is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance business.

You will resolve customer inquiries, coordinate with team members, and anticipate community needs while maintaining accurate customer records and delivering satisfaction.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Detail-oriented

Previous customer service experience

Job description

Benefits:

• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off
• Parental leave

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Michael Sales - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.