Customer Service Representative - State Farm Agent Team Member

Jack Dale; Coronado (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Jack Dale - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support a growing insurance business. You will handle inquiries, coordinate with team members, and anticipate community needs while maintaining accurate records and building lasting relationships.

The role emphasizes client-focused service, attention to detail, and the ability to multitask in a collaborative environment.

Qualifications

• Dedicated to customer service
• Strong communication and interpersonal skills
• Detail-oriented and able to multitask
• Previous customer service experience preferred

Responsibilities

• Establish customer relationships and follow up with customers, as needed
• Answer customer inquiries and requests
• Maintain accurate records of customer interactions

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Bonus based on performance

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Jack Dale - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.