Customer Service Representative - State Farm Agent Team Member

Affholter Insurance Agency Inc; Modesto (CA); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Paid time off

401(k)

Competitive salary

Job summary

Michael Affholter - State Farm Agent is seeking a friendly Customer Service Representative in Modesto, CA to deliver outstanding service to clients seeking insurance and financial products.

You will establish relationships, answer inquiries, maintain records, and collaborate with the agent team to support community needs and growth. Flexible work-from-home options are available. Prioritize accuracy, communicate clearly, and help customers choose the right coverage.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Job description

Benefits:

• Paid time off
• 401(k)
• Competitive salary

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Michael Affholter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Flexible work from home options available.