Customer Service Representative - State Farm Agent Team Member

Alexa Barkley - State Farm Agent; Kansas City (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Donation matching

Flexible schedule

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alexa Barkley - State Farm Agent in Kansas City is looking for a Customer Service Representative to enhance customer experiences and support the agency's growth. Successful candidates will demonstrate exceptional customer service skills, pay attention to details, and coordinate with team members to meet community needs.

This role offers opportunities for advancement for motivated individuals with a strong sales mindset. Join us if you're ready to contribute positively to our community.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with strong multitasking abilities.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits

• Bonus based on performance
• Company parties
• Competitive salary
• Donation matching
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

As a Customer Service Representative - State Farm Agent Team Member with Alexa Barkley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.