Customer Service Representative - State Farm Agent Team Member

Brittneebarnes; Beaumont (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brittneebarnes is seeking a Customer Service Representative for the State Farm Agent Team in Beaumont, Texas. The role focuses on delivering exceptional customer experiences, resolving inquiries, and supporting community needs. Ideal candidates are customer-focused, empathetic, and detail-oriented.

This position offers internal growth opportunities and emphasizes strong communication skills. The environment is dynamic, aiming to build a successful insurance agency with a focus on customer satisfaction.

Qualifications

• Strong communication and interpersonal skills essential for customer interactions.
• Detail-oriented with the ability to manage multiple tasks effectively.
• Previous experience in a customer service role preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Brittnee Barnes – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people will make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.