Customer Service Representative - State Farm Agent Team Member

Alex Ferry - State Farm Agent; Salem (OR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alex Ferry - State Farm Agent is seeking a Customer Service Representative to enhance customer experiences while supporting agency growth. This role includes answering inquiries, assisting with policies, and maintaining accurate records.

The ideal candidate thrives on customer service engagement, shows attention to detail, and enjoys multitasking. We welcome motivated individuals aiming for internal growth opportunities, complete with a hiring bonus and health insurance.

Qualifications

• Strong communication and interpersonal skills are essential.
• Attention to detail and ability to multitask in a fast-paced environment.
• Prior experience in customer service highly preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits

• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Alex Ferry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.