Customer Service Representative - State Farm Agent Team Member

Alexisducorbier; Denham Springs (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Training & development

Job summary

Join Alexisducorbier as a Customer Service Representative - State Farm Agent Team Member in Denham Springs, Louisiana, where you'll deliver exceptional customer experiences. In this role, you will address customer inquiries, assist with policy changes, and process insurance claims while maintaining accurate records.

The ideal candidate will be detail-oriented with strong communication skills and a passion for helping others. We're looking for a motivated team member eager to take advantage of internal growth opportunities within our successful agency.

Qualifications

• Strong communication skills and interpersonal skills.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Benefits:

• Competitive salary
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Alexis Ducorbier - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.