Customer Service Representative - State Farm Agent Team Member

Garrett Stanley - State Farm Agent; Jarrell (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Garrett Stanley - State Farm Agent is seeking a Customer Service Representative to join the team. You will deliver exceptional customer experiences that support the growth of the agency, resolve inquiries, and coordinate with staff to meet community needs.

This role emphasizes service, accuracy, and teamwork. If you are hardworking, people-loving, and enjoy helping others, we’d love to connect.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Multitasking

Customer service experience

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2026, and we're excited to be building a team and culture from the ground up. Before becoming a State Farm agent, I worked as a State Farm Team Member and completed the Aspirant Program, which gave me the opportunity to learn the business, develop my leadership skills, and prepare for agency ownership.

I graduated from the University of Texas at Dallas and enjoy traveling whenever I get the chance. I'm also a big sports fan, especially when it comes to Dallas teams. Being involved in the local community is important to me, and I enjoy finding ways to connect with and support the people we serve.

Culture is one of my top priorities. I believe people perform at their best when they enjoy where they work, feel supported by their team, and have opportunities to grow. While we work hard and hold ourselves accountable, we also want our office to be a place where people enjoy coming to work every day.

I'm looking for individuals who are hardworking, competitive, and enjoy being part of a team. The people who thrive here are motivated, positive, coachable, and willing to put in the effort needed to achieve their goals. If you're looking for an opportunity to grow your career, contribute to a strong team culture, and be part of a growing agency, we'd love to connect with you.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Garrett Stanley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.