Customer Service Representative - State Farm Agent Team Member

Mattcale; Iowa (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

Group Life Insurance Benefits

Salary plus commission/bonus

Health benefits

Paid time off

Valuable experience

Growth potential

Job summary

A State Farm independent contractor agent is seeking a Customer Service Representative in Windsor Heights, IA. The role focuses on customer relationships and prompt service for insurance inquiries. Ideal candidates will possess excellent communication skills, motivation, and a focus on customer service. This position offers substantial benefits and opportunities for growth within the agency.

Qualifications

• Must be able to obtain Property and Casualty license.
• Must be able to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Team environment

Customer relations

Job description

Position Overview

Customer Service Representative - State Farm Agent Team Member

Full Time in Windsor Heights, IA

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Simple IRA
• Group Life Insurance Benefits
• Salary plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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