Customer Relations Representative - State Farm Agent Team Member

Timreed; Iowa (LA); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Profit sharing

Paid time off

Flexible hours

Growth potential

Job summary

A local insurance agency is seeking a Customer Relations Representative who will excel in establishing customer relationships and providing excellent service. The ideal candidate will have strong communication skills and a dedication to customer service. This full-time role offers a salary plus commission and opportunities for growth within the agency.

Qualifications

• Excellent written, verbal, and listening skills.
• Ability to manage risks and help customers recover from unexpected events.
• Willingness to obtain Property and Casualty license.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers about insurance options.
• Maintain a strong commitment to success.

Skills

Excellent communication skills

Enthusiastic about insurance products

People-oriented

Dedicated to customer service

Teamwork ability

Presentation skills

Customer relation skills

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Independence, IA

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Valuable experience

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to make presentations to potential customers
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $36,000.00 - $47,000.00 per year