Customer Service Representative - State Farm Agent Team Member

Trey Guidry - State Farm Agent; Humble (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Trey Guidry - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and support for insurance and financial product inquiries. You will build relationships, resolve questions, and coordinate with the agent team to ensure client satisfaction in a community-focused office.

Ideal candidates are bilingual in Spanish, detail-oriented, with strong communication skills and a dedication to helping people. Experience in insurance is preferred.

Qualifications

• Bilingual Spanish required.
• Customer service oriented with attention to detail.
• Excellent communication and interpersonal skills.
• Previous insurance experience preferred.
• Able to multitask and stay organized.

Responsibilities

• Establish and nurture customer relationships.
• Answer inquiries and requests from customers.
• Maintain accurate records of customer interactions.
• Collaborate with the agent team to support community needs.

Skills

Bilingual - Spanish

Customer service

Communication skills

Detail-oriented

Insurance experience

Job description

Benefits:

• 401(k) matching
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION:

As a Customer Service Representative with Trey Guidry - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Bilingual - Spanish
• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous Insurance experience preferred.