Customer Service Representative - State Farm Agent Team Member

Steven Brooksher - State Farm Agent; Baton Rouge (LA); Presencial; USD 36 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

Steven Brooksher - State Farm Agent in Baton Rouge seeks a Customer Service Representative to deliver exceptional client experiences, assist with policy information, and support the agency's daily operations. Your role includes answering inquiries, processing policy changes, handling claims follow-up, and maintaining accurate customer records with a focus on accuracy and empathy.

We value strong communication, reliability, and teamwork, with opportunities for advancement and a flexible schedule

Qualificações

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Conhecimentos

Communication

Customer service

Multitasking

Interpersonal skills

Descrição da oferta de emprego

Benefits:

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Steven Brooksher - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.