Customer Service Representative - State Farm Agent Team Member

Mitch Valentine; Hiawatha (IA); Hybrid; USD 45,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Flexible hours

Growth potential

Job summary

Mitch Valentine State Farm agency in Hiawatha, IA is seeking a Customer Service Representative to engage with customers, educate them on insurance options, and build lasting relationships. This full-time role emphasizes needs-based service and proactive problem solving to drive growth and trust in the community.

Join a local agency that values service, flexibility, and advancement opportunities while offering competitive compensation and benefits.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and detail oriented.
• Proactive in problem solving.
• Able to learn computer functions.
• Ability to work in a team environment.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Communication

People oriented

Detail oriented

Problem solving

Tech savviness

Team player

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Hiawatha, IA

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $45,000.00 - $75,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none