Customer Service Representative - State Farm Agent Team Member

Chadjohnson; Cedar Rapids (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Opportunity for advancement

Flexible hours

Job summary

A local insurance agency in Cedar Rapids is looking for a Customer Service Representative to establish customer relationships and educate clients on insurance options. The ideal candidate is outgoing, detail-oriented, and possesses excellent communication skills. This position offers an hourly wage plus commission and opportunities for advancement.

Qualifications

• Interest in marketing products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Proactive in problem-solving and detail-oriented.

Responsibilities

• Establish customer relationships and follow up with customers.
• Educate customers about insurance options through a needs-based review process.
• Develop leads, schedule appointments, and market appropriate products.

Skills

Excellent communication skills

Detail oriented

Proactive in problem solving

Able to learn computer functions

People-oriented

Team environment ability

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Cedar Rapids, IA

• 401(k)
• Health insurance
• Opportunity for advancement
• Paid time off

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Hourly pay plus commission/bonus
• Health benefits
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $50,000.00 per year