Customer Relations Representative - State Farm Agent Team Member

Tim Reed; Independence (IA); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Profit sharing

Paid time off

Flexible hours

Growth potential/Advancement

Job summary

Tim Reed's State Farm agency in Independence, IA is seeking a Customer Relations Representative to handle customer inquiries, educate clients on insurance options, and build lasting relationships. This full-time role offers commission/bonus potential, profit sharing, and growth opportunities within the agency.

The position requires excellent communication, a customer-focused mindset, teamwork, and the ability to present to prospective clients. Experience with insurance products is beneficial.

Qualifications

• Excellent communication skills—written, verbal and listening.
• People-oriented with a strong dedication to customer service.
• Ability to work in a team and present to potential customers.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service, incl. inquiries about insurance coverage and billing.
• Educate customers about insurance options using a needs-based review.
• Maintain a strong work ethic and commitment to success every day.

Skills

Excellent communication

People-oriented

Customer service

Teamwork

Presentations

Customer relations

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Full Time • Independence - IA

Replies within 24 hours

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Dedicated to customer service
• Ability to work in a team environment
• Ability to make presentations to potential customers
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $36,000.00 - $47,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in both Independence & Oelwein.
• I have been a State Farm agent since 2003.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• We currently have 9 team members at our agency.
• We have well over 125 years of combined insurance experience in our office.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Silver Scroll

Do you have experience working for a State Farm agent? *

Are you willing and able to commute to our office in Independence, IA 50644? *

Our employment process requires an in-depth background investigation verifying clear criminal history. Are you willing to proceed with this application? *

I was referred to this position by a current employee