Customer Service Representative - State Farm Agent Team Member

Blake Jenevein State Farm Agency; Baton Rouge, Northern (LA, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Vision insurance

Dental insurance

Paid time off

Signing bonus

Wellness resources

Training & development

Opportunity for advancement

Paid time off

Job summary

Blake Jenevein State Farm Agency in Baton Rouge, LA is seeking a Customer Service Representative to deliver exceptional service and help customers with policy information, changes, and claims.

This full-time role offers growth opportunities, performance-based bonuses, and comprehensive benefits such as health, vision and dental insurance, 401(k) matching, PTO, signing bonus, and training and development.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Baton Rouge - LA

Benefits

• 401(k) matching


• Bonus based on performance


• Health insurance


• Opportunity for advancement


• Paid time off


• Signing bonus


• Wellness resources


• Vision insurance


• 401(k) matching


• Bonus based on performance


• Competitive salary


• Employee discounts


• Health insurance


• Opportunity for advancement


• Paid time off


• Signing bonus


• Training & development


• Wellness resources


• Dental insurance


• Vision insurance

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Blake Jenevein - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.


• Assist customers with policy changes and updates.


• Process insurance claims and follow up with customers.


• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Compensation $40,000.00 - $60,000.00 per year