Customer Service Representative - State Farm Agent Team Member

Martycallahan; Georgia; On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Job summary

A State Farm Agent Team in Jasper, GA is seeking a Customer Service Representative to provide exceptional customer experiences and support. Responsibilities include responding to inquiries, assisting with policy changes, and processing claims. Ideal candidates will have strong communication skills and previous experience in customer service. This full-time role offers compensation between $14.00 and $20.00 per hour with benefits such as 401(k) and competitive salary.

Qualifications

• Excellent customer service skills and a desire to help people.
• Attention to detail and ability to multitask.
• Previous experience in customer service preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Jasper, GA

• 401(k)
• 401(k) matching

ROLE DESCRIPTION

As a customer service representative with Marty Callahan State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $14.00 - $20.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Competitive salary

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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