Customer Service Representative - State Farm Agent Team Member

Bbwatkinsinsurance; Lawrenceville (GA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Training & development

Opportunity for advancement

Job summary

A local insurance agency in Lawrenceville, GA is seeking a Customer Service Representative to enhance customer experiences and assist with policy inquiries. The ideal candidate has strong communication skills and attention to detail. Offering a salary range of $28,000 to $42,000 per year, the role includes benefits such as health insurance and opportunities for advancement.

Qualifications

• Effective communication skills with customers.
• Ability to manage details and handle multiple tasks.
• Experience in customer service is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lawrenceville, GA

Benefits

• 401(k)
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Training & development
• Opportunity for advancement

ROLE DESCRIPTION As a Customer Service Representative with BB Watkins State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $28,000.00 - $42,000.00 per year

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.