Customer Service Representative - State Farm Agent Team Member

Jonbjones; Alpharetta (GA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Opportunity for advancement

Training & development

Competitive salary

Job summary

A local insurance agency in Alpharetta is looking for a dedicated Customer Service Representative. You will provide exceptional customer experiences by assisting clients with inquiries, policy changes, and insurance claims. The ideal candidate possesses strong communication skills and attention to detail, with prior customer service experience preferred. This full-time role offers competitive compensation of $20.00 per hour and numerous opportunities for internal advancement. Join a community committed to creating a positive impact.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Customer Service Representative - State Farm Agent Team Member

• 401(k)
• 401(k) matching
• Opportunity for advancement
• Paid time off

Role Description

As a Customer Service Representative - State Farm Agent Team Member with State Farm Alpharetta - Jon Jones Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $20.00 per hour

Role Location Full Time in Alpharetta - GA

Responsive recruiter

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION As a Customer Service Representative - State Farm Agent Team Member with State Farm Alpharetta - Jon Jones Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $20.00 per hour

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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