Customer Service Representative - State Farm Agent Team Member

Wareagleagent; Alabama; On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Bonus based on performance

Health insurance

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

A local insurance agency in Alabama is seeking a Customer Service Representative to enhance customer experiences and support agency growth. You will be responsible for answering inquiries, assisting with policy changes, processing claims, and maintaining records. The ideal candidate has strong communication skills and previous customer service experience. This full-time position offers competitive salary and benefits, including paid time off, health insurance, and training opportunities.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Lagrange, GA

• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Health insurance
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Scott Holley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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