Customer Service Representative - State Farm Agent Team Member

Ty-Gittens---State-Farm-Agent; Garrettford (PA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Training & development

Opportunity for advancement

Job summary

Ty Gittens Insurance Agency is seeking a Customer Service Representative to deliver exceptional client experiences and support growth within the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs while maintaining accurate client records.

The role emphasizes helpful, empathetic customer service with opportunities for internal growth for driven candidates. Training and development are highlighted as part of the benefits and career path.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Job description

Benefits:

• Paid time off
• Training & development
• Opportunity for advancement

ROLE DESCRIPTION:

As a Customer Service Representative with Ty Gittens Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.