Customer Service Representative - State Farm Agent Team Member
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An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
State Farm Agent Team Member role in Cheltenham, PA involves delivering exceptional client experiences within a trusted community-based insurance agency. You will resolve customer inquiries, coordinate with agency staff, and help clients with policy changes and claims while supporting growth and service excellence in a family-like atmosphere.
The compensation ranges from $40,000 to $55,000 per year, with benefits including health insurance, retirement plans, paid time off, and performance-based
Qualifications
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
Skills
Job description
Replies within 24 hours
- Salary Plus Commission
- Simple IRA
- Health insurance
- Opportunity for advancement
- Paid time off
- Bonus based on performance
We’ve been proudly serving our community since 1983 and have no plans to slow down anytime soon. With decades of experience and a commitment to excellence, we’ve built a reputation for reliability and outstanding service. Our office manager has been with us for an incredible 38 years, and we are supported by a dedicated team of 3-4 professionals who make our success possible.
We take pride in fostering a supportive and engaging work environment. We’re not just a team; we’re a family. Beyond the office, we’re passionate about giving back, serving as active sponsors of our community and church initiatives.
With a history of excellence and a strong community presence, our agency offers a unique opportunity to grow your career in a supportive, family-like atmosphere. Join us and be part of a legacy of service and success!
As a Team member with John DeGirolamo , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation $40,000.00 - $55,000.00 per year
Full Time in Cheltenham - PA
Responsive recruiter Replies within 24 hours
- Salary Plus Commission
- Simple IRA
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Competitive salary
- Flexible schedule
We’ve been proudly serving our community since 1983 and have no plans to slow down anytime soon. With decades of experience and a commitment to excellence, we’ve built a reputation for reliability and outstanding service. Our office manager has been with us for an incredible 38 years, and we are supported by a dedicated team of 3-4 professionals who make our success possible.
We take pride in fostering a supportive and engaging work environment. We’re not just a team; we’re a family. Beyond the office, we’re passionate about giving back, serving as active sponsors of our community and church initiatives.
With a history of excellence and a strong community presence, our agency offers a unique opportunity to grow your career in a supportive, family-like atmosphere. Join us and be part of a legacy of service and success!
As a Team member with John DeGirolamo , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
- Answer customer inquiries and provide policy information.
- Assist clients with policy changes and updates.
- Process insurance claims and follow up with clients.
- Maintain accurate records of customer interactions.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Bilingual Spanish preferred.
Compensation $40,000.00 - $55,000.00 per year
State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.
Make a difference in your community every day.
Gain confidence and grow your dream career.
Earn benefits and rewards that are second to none
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