Customer Service Representative - State Farm Agent Team Member

Tyra Ingram - State Farm Agent; Fort Worth (TX); Presencial; USD 34 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

Performance bonus

Competitive salary

Career advancement

Paid time off

Signing bonus

Training & development

Resumo da oferta

Tyra Ingram - State Farm Agent in Fort Worth, TX is seeking a Customer Service Representative to deliver exceptional client experiences and support agency growth. You will handle inquiries, policy updates, and claims while maintaining accurate records and coordinating with team members.

The ideal candidate is bilingual in Spanish, detail-oriented, and has strong communication skills with prior customer service experience. A valid insurance license ahead of day one is required or pursued.

Qualificações

• Insurance license required ahead of first day.
• Bilingual Spanish preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Conhecimentos

Strong communication

Interpersonal skills

Multitasking

Descrição da oferta de emprego

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Tyra Ingram - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Insurance license required ahead of first day.
• Bilingual Spanish preferred.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.