Customer Service Representative - State Farm Agent Team Member

Matt White State Farm Agency; Fort Worth (TX); On-site; USD 40,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

Competitive salary

Job summary

Matt White State Farm Agency in Fort Worth seeks a Customer Service Representative to deliver exceptional customer experiences and support insurance services. Strong attention to detail and communication skills are necessary for success in this full-time role, where you will assist with policy changes and answer inquiries.

This position offers a competitive salary between $40,000 - $75,000, along with opportunities for advancement and various benefits including paid time off and performance bonuses.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented with multitasking ability is important.
• Previous customer service experience is beneficial.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Previous customer service experience

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Fort Worth

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As a CSR with Matt White State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

BENEFITS

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

Compensation $40,000.00 - $75,000.00 per year