Customer Service Representative - State Farm Agent Team Member

Michaeldae; Bedford (TX); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Bonus based on performance

Flexible schedule

Opportunity for advancement

License Paid by Agency

Job summary

Reinhardt State Farm Agency in Bedford, TX is seeking a Customer Service Representative to join their team as a State Farm Agent Team Member. The role focuses on delivering exceptional service, handling policy information, and assisting customers with updates.

This full-time on-site position offers a pathway for advancement and a supportive environment. You will resolve inquiries, coordinate with other team members, process claims, and maintain accurate records while providing empathetic,

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Bedford - TX

• License Paid by Agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Training & development
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Reinhardt State Farm Agency, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation $55,000.00 - $65,000.00 per year