Customer Service Representative - State Farm Agent Team Member

Matt Randall - State Farm Agent; Bedford (Bedford County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Free food & snacks

Health insurance

Paid time off

Training & development

Job summary

Matt Randall - State Farm Agent in Bedford, United States is looking for a customer service representative. In this role, you will provide exceptional customer experiences, assist with policy changes, and process insurance claims while maintaining accuracy in records.

The ideal candidate should have great communication skills, be detail-oriented, and have prior customer service experience. Opportunities for growth within the agency are available for motivated individuals.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Benefits

• 401(k)
• Competitive salary
• Free food & snacks
• Health insurance
• Paid time off
• Training & development

Role Description

As a customer service representative with Matt Randall State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.