Virtual Customer Service Representative

Globe Life American Income Division: Arias Organization; Village of Floral Park (NY); Remote; USD 48,000; Full time

Job summary

A leading company is seeking a Virtual Customer Service Representative to join their team. This role involves assisting customers with product information and resolving technical issues. Candidates should have prior customer service experience and strong communication skills. This position offers the flexibility of working from home and opportunities for advancement.

Benefits

Work from home

Opportunity for advancement

Great income earning potential

Qualifications

• Previous experience in customer service or sales.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Troubleshoot and resolve product issues.
• Document and update customer records.

Skills

Customer Service

Sales

Communication

Multitasking

Job description

Join to apply for the Virtual Customer Service Representative role at Globe Life American Income Division: Arias Organization

Join to apply for the Virtual Customer Service Representative role at Globe Life American Income Division: Arias Organization

We are seeking a Virtual Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
  
  

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
  
  

Work from home! Awesome CEO, opportunity for advancement and great income earning potential!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

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