Customer Service Representative - State Farm Agent Team Member

Tad Teeples - State Farm Agent; Draper (UT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Tad Teeples - State Farm Agent in Utah seeks a diligent Customer Service Representative to deliver exceptional service, build lasting relationships with clients, and contribute to a growing community insurance practice.

You will establish customer relationships, answer inquiries, and coordinate with the agent team to anticipate needs. You’ll maintain accurate records, handle requests, and participate in training and development opportunities designed to support career growth.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Dedicated to customer service

Strong communication

Interpersonal skills

Detail-oriented

Job description

Benefits

• Hiring bonus
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my current agency in 2019 and currently lead a team of five. I've been with State Farm for more than 27 years, serving as a State Farm agent before moving into State Farm management and eventually returning to agency ownership. Outside of work, I enjoy spending time with my family, being outdoors, building LEGO sets, and spending time snow skiing and surfing.

Building relationships in the community is important to me. I'm active with NAFA, a member of BNI (Business Network International), and enjoy connecting with local businesses and organizations.

Our agency offers health benefits, a flexible work environment, individual and team performance incentives, and a strong commitment to work-life balance. We believe in rewarding success while providing the support our team needs to thrive.

Our culture is supportive, collaborative, and built around a work-hard, play-hard mindset. We work together to achieve shared goals while creating a positive environment where everyone can succeed. I'm looking for someone who is self-motivated, dependable, takes initiative, and enjoys being part of a high-performing team.

ROLE DESCRIPTION

As a Customer Service Representative with Tad Teeples - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.