Customer Service Representative - State Farm Agent Team Member

Stephanie Sponder - State Farm Agent; Denver (CO); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Paid time off

Signing bonus

Training & development

Option to work virtually on Fridays

Competitive pay plus commission/bonus

Group life insurance

Growth potential/opportunities for advancement

Job summary

Stephanie Sponder - State Farm Agent in Denver is looking for a Customer Service Representative to enhance client relations and support daily operations. The ideal candidate should be self-motivated, team-oriented, and possess a positive attitude.

This role is in-person and doesn't offer remote options; it requires strong relationship-building skills to serve customers effectively. Join our dedicated team and make a real impact within our thriving agency.

Qualifications

• Ability to set goals, stay focused, and seek opportunities for growth.
• Thrives in a team environment valuing collective achievement.
• Positive approach towards challenges and daily tasks.
• Willingness to explore innovative solutions.
• Enjoys building relationships and helping others.
• Outgoing and energizes those around them.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and friendly customer service.
• Promote successful and long-lasting customer relations.

Skills

Self-Motivated

Team-Oriented

Positive Attitude

Initiative

People Person

Extroverted

Job description

Benefits

• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off (holidays and personal/sick days)
• Signing bonus
• Training & development
• Option to work virtually on Fridays
• Competitive pay plus commission/bonus
• Group life insurance
• Growth potential/opportunities for advancement within the agency

Role Description

As Customer Service Representative - State Farm Agent Team Member for Stephanie Sponder - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Are you a highly motivated individual with a passion for building strong relationships and achieving outstanding results? If you have a natural flair for sales, a team-oriented mindset, and an unwavering belief in the power of a positive attitude, we have an exciting opportunity for you to join the Stephanie Sponder Insurance Agency as a Customer Service Role. This position is IN-PERSON; remote is not available at this time.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Self-Motivated: You have an innate ability to set goals, stay focused, and proactively seek opportunities for growth and success.
• Team-Oriented: While you excel as an individual, you also thrive as part of a cohesive team, valuing the collective achievement.
• Positive Attitude: Your belief in the power of positivity allows you to approach challenges with enthusiasm and embrace each day with a can‑do spirit.
• Initiative: You are not afraid to take the lead, explore innovative solutions, and go above and beyond to exceed expectations.
• People Person: You genuinely enjoy engaging with others, building relationships, and helping people find solutions that suit their unique needs.
• Extroverted: Your outgoing nature energizes and inspires those around you, making every interaction a memorable one.

Join Our Family: At Stephanie Sponder Insurance Agency, we create a work environment that fosters growth, camaraderie, and the opportunity to make a real impact in our clients' lives. We take immense pride in consistently ranking among the top 5% of State Farm agents in the country. If you are excited about the prospect of working in a prestigious agency, delivering top‑notch service, and immersing yourself in the vibrant Denver Metro community, we invite you to apply for the Customer Service Role.