Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Delaware; On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

State Farm Agent is seeking a Customer Service Representative to join Greg Long's team. Your role will involve providing exceptional customer experiences in a supportive insurance agency environment. This position offers a competitive salary between $22.00 and $28.00 per hour, plus numerous benefits, including 401(k) matching and opportunities for advancement.

The ideal candidate will possess excellent communication skills, attention to detail, and a commitment to customer service. If you're interested in building a successful career while helping others, apply now!

Qualifications

• Strong communication and people skills are crucial.
• Attention to detail and ability to handle multiple tasks.
• Experience in customer service is preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Identify insurance gaps and recommend coverage.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Bilingual Spanish

Job description

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Greg Long - State Farm Agent, you will provide exceptional customer experiences that support the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.
• Identify insurance gaps and recommend appropriate coverage.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish is a PLUS.

Compensation: $22.00 - $28.00 per hour

Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Greg Long - State Farm Agent!

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.