Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Tulsa (OK); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Tulsa, Oklahoma, is seeking a Customer Service Representative to join their team. The role involves providing exceptional customer service, answering inquiries, and assisting with policy management. Ideal candidates will have strong communication skills and a detail-oriented mindset, with a competitive salary ranging from $40,000 to $55,000 annually. This dynamic environment offers opportunities for mentorship and career advancement.

Qualifications

• Excellent communication skills required to assist customers effectively.
• Ability to manage multiple tasks efficiently.
• Previous experience in customer service is a plus.

Responsibilities

• Answer customer inquiries and provide accurate policy information.
• Assist customers with changes to their policies.
• Process insurance claims and follow up accordingly.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Overview

About Our Agency

I opened my agency in 2006, and today we’re a team of six dedicated professionals passionate about helping our clients protect what matters most. Before becoming an agent, I built my career as a claim representative and manager and also spent time in the banking industry. Ultimately, I was motivated to start my own business so I could build something meaningful in my community while helping people plan for the future.

Benefits

• Licensing paid by agency
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Randall Young - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation

$40,000.00 - $55,000.00 per year

Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Randall Young - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
• I have been a State Farm agent since 2006.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, National Quality Award, Golden Triangle, and Bronze Tablet

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.