Customer Service Representative - State Farm Agent Team Member

Dave Long - State Farm Agent; De Motte (IN); In loco; USD 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Descrizione del lavoro

Dave Long - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences and support the growth of a local insurance agency in De Motte, Indiana. You will handle policy information, changes, claims, and maintain accurate records while collaborating with team members.

The role offers a flexible schedule, opportunities for advancement, paid time off, and ongoing training.

Competenze

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Mansioni

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Conoscenze

Communication skills

Interpersonal skills

Multitasking

Descrizione del lavoro

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

With 32 years at State Farm and 23 in agency, I lead a dedicated team of nine- seven in DeMotte and two in Rensselaer. We offer paid vacation, retirement plan participation after the first year, and a $200 monthly health insurance premium reimbursement for eligible team members.

My journey began as a claims representative in 1993, later managing complex injury claims and lawsuits before becoming an agent in 2001. In 2023, I expanded to a second agency in Rensselaer. Our DeMotte office has grown into one of the largest in Indiana by focusing on what matters most -helping one client at a time with personalized protection and exceptional service.

If you’re looking for a career where you can grow, be supported, and make a real impact, we’d love to have you on our team!

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Dave Long - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.