Receptionist - State Farm Agent Team Member

Dave Long - State Farm Agent; Rensselaer (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Stipend

Simple IRA

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Dave Long - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join a dedicated Indiana team. The role focuses on greeting customers, handling inquiries, and offering insurance options while supporting daily operations with strong organizational skills.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. The position offers a supportive environment, growth potential, and opportunity to contribute to a high-service team.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Organization

Sales conversations

Multitasking

Tools

CRM systems

Microsoft Office

Job description

Benefits:

• Health Stipend
• Simple IRA
• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

With 32 years at State Farm and 23 in agency, I lead a dedicated team of nine—seven in DeMotte and two in Rensselaer. We offer paid vacation, retirement plan participation after the first year, and a $200 monthly health insurance premium reimbursement for eligible team members.

My journey began as a claims representative in 1993, later managing complex injury claims and lawsuits before becoming an agent in 2001. In 2023, I expanded to a second agency in Rensselaer. Our DeMotte office has grown into one of the largest in Indiana by focusing on what matters most—helping one client at a time with personalized protection and exceptional service.

If you’re looking for a career where you can grow, be supported, and make a real impact, we’d love to have you on our team!

Role Description

Dave Long - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.